Introduction : de la donnée fragmentée à la donnée stratégique Dans un univers économique de plus en plus compétitif et…
Mail management
Never lose a parcel again. Or a letter. Or your time.
With SaaSOffice, managing incoming and outgoing mail becomes smooth, traceable and friction-free. Every item received is logged, the recipient is notified, and the handover is tracked every step of the way, across any building, for all your occupants.
+1M m²
being deployed
+100
buildings equipped
28 000
daily users
From drop-off to delivery: 100% traceable mail
End-to-end mail traceability, from receipt to collection
No more lost mail, no more forgotten reminders, no more blind spots. As soon as a parcel or letter is received at reception, the team logs it in seconds in the SaaSOffice back office: type of item, tracking number and recipient. The staff member instantly receives a notification on their mobile app, along with a 4-digit security code.
They simply present this code at reception to collect their item securely, with no risk of mix-ups. Out of the office or in a meeting? SaaSOffice lets you designate a trusted delegate: a colleague or assistant who will receive the notification on your behalf and collect the item using their own security code. Managers can also set up delegates at company level from the back office.
Every step, receipt, availability and collection, is timestamped and recorded in a tracking log. For Facility Management teams, Excel spreadsheets and paper registers are a thing of the past. One tool, a concierge-level experience for the whole building.
A registered parcel arrives at reception
the agent logs it in SaaSOffice and the recipient instantly receives a notification with their security code, in seconds.
A staff member who is unavailable designates their assistant as delegate
they receive the notification and collect the parcel with their own security code.
The FM manager checks their dashboard
with one click, they view processed volumes, average handling times and pending items across all their sites.
A mail experience designed for every building stakeholder
Occupants, reception and Facility Management: each with their own view, each saving time
Mail management with SaaSOffice is not a one-size-fits-all solution: it is a differentiated experience based on roles. The reception team logs every item in under a minute in the back office.
The staff member receives a mobile notification with a 4-digit security code and can either present this code at reception, or designate a delegate to collect the item on their behalf. For the Facility Management manager, SaaSOffice centralises all mail flows across every managed site: volumes by building, handover times, alerts for uncollected parcels.
The platform adapts to multi-tenant buildings: each company only accesses its own mail flow, within a secure, partitioned environment. The reception team can also set up delegates directly from the back office, to avoid unnecessary interruptions. One tool, a concierge-level experience for the entire building. »
Reception agent
Logs every item in the back office, automatically triggers the notification with the security code, in under a minute.
Building occupant
Receives a mobile notification with their unique security code, presents this code at reception or designates a delegate from the app.
FM Manager
Manages volumes, turnaround times and delivery KPIs across all sites from a single dashboard, and provides occupants with a premium concierge-level experience.
Resources to go further
Space management, occupant experience and day-to-day simplification: insights from the field
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