Introduction : de la donnée fragmentée à la donnée stratégique Dans un univers économique de plus en plus compétitif et…
Incident management
Simplify incident reporting and management
With SaaSOffice, teams can report an issue in seconds — take a photo, pinpoint the exact location, and route the information to the right person.
Je souhaite déclarer un incident, la climatisation du bureau 402 fuit.
I’d like to report an incident — the air conditioning unit in office 109 is leaking.
Add a photo
Incident reported!
+1M m²
being deployed
+100
buildings equipped
28 000
daily users
Reduce everyday friction
Increase team satisfaction
Turn every technical issue into an opportunity for improvement.
Your team reports, tracks, and resolves incidents in just a few clicks — no lost emails, no endless follow-ups.
Less time wasted, less frustration — your employees focus on what matters while issues get resolved efficiently. Workplace well-being starts with tools that actually work.
1
I report
Photo + location
I’d like to report that the air conditioning unit in office 109 is leaking.
2
I track progress
Real-time status
3
Resolved!
Notifications and history
1
Incident resolved
Make informed decisions with data
Move from reactive management to a proactive strategy
Instantly identify recurring incidents, failing equipment, and problem areas. Your dashboard centralizes all key statistics:
– average resolution time
– most frequent incident types
– activity peaks
– SLA compliance
These insights enable you to anticipate failures, optimize interventions, and allocate resources where they are truly needed. Data transforms operational management into a strategic lever.
Resources to go further
Best practices, trends, and insights on access management in tertiary real estate.
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