About us

SaaSOffice is a SaaS platform co-founded in 2024 by Didier Fornetti, Brice Arnavon, and Christophe Courtin: CEO and French serial entrepreneur (Santiane, Flex-O), also a business angel to over 100 startups.

SaaSOffice acts as the operating system for the office and the building.
The platform provides a single entry point : one application to unify all day-to-day uses and make them visible, actionable, and manageable at the scale of a single site, a multi-building portfolio, or a multi-site organization.

Built mobile-first, the solution covers the full occupant and visitor journey.
It includes access management (virtual badge, connected devices), visitor management, mail and parcel handling, reservations (desks, meeting rooms, services), catering, service requests, building maps, directory and presence, incident tracking, and internal communications.

SaaSOffice integrates with existing ecosystems via API and SSO.
The platform leverages a broad integration catalog: IoT, BMS, services, everyday tools to orchestrate rather than replace.

The platform brings three audiences together within a single operational flow.
A simple application is offered to occupants and anyone interacting with building services. An operational cockpit allows workplace, FM, and hospitality teams to sort, assign, prioritize, and track requests. A dedicated structured channel serves service providers, with qualified tickets, status updates, proof of intervention, and full traceability.

On the management side, SaaSOffice centralizes usage and operational data.
Volumes, SLAs, friction points, historical records, adoption rates, and satisfaction levels enable standardization, benchmarking, and informed decision-making — through cross-building comparisons, actionable reporting, and, where contractually applicable, audit-ready traceability to substantiate service delivery.

AI enriches the experience through conversational assistants.
Users can trigger actions by voice : booking a room, ordering a service, reporting a need, or notifying reception. Operational teams, in turn, accelerate information retrieval and report generation.

Designed for large-scale deployments, SaaSOffice is built on a secure cloud architecture.
The platform runs on Azure hosting in Europe, with a Zero Trust approach, data encryption, GDPR compliance, ISO 27001 certification in progress, multi-zone high availability, and a structured adoption framework covering pilot phases, before/after measurement, controlled rollout, and usage KPI tracking.