Occupant Experience Platform for Real Estate Companies and Asset Managers

Loyal tenants.
Maximized value of your assets.

Marc, an asset manager, manages five multi-tenant commercial buildings. His SaaSOffice app, customized with each building’s branding, helps retain existing tenants, sets him apart in both RFPs and site visits, and increases service revenue per square meter. From his dashboard, he compares his properties and makes decisions based on actual usage.

Asset management console, 3 real-time KPIs (retention, service ARPU, portfolio utilization), asset valuation reporting

WHY CHOOSE US

Four Practical Strategies for Maximizing the Value of Your Assets

RETENTION & VACANCIES

A building that's hard to leave

When the lease expires, the tenant compares rent prices. The quality of service experienced remains unseen; lease renewal comes down to pure negotiation; and every tenant departure results in costs related to vacancy, repairs, and support measures.

SaaSOffice integrates the service experience into the daily lives of every occupant, and NOVA makes it second nature. Satisfaction levels rise building by building, and lease renewals are negotiated based on actual experience, not on a price list.

Atlas FM 6 locations · 4.6/5 satisfaction rating

Hêtre & Co 3 locations · 4.8/5 satisfaction rating

Vignes Group 2 locations · 4.4/5 satisfaction rating

Origin 5 locations · 4.5/5 satisfaction rating

One console per client, filtered scope, custom branding.

COMMERCIAL DIFFERENTIATION

The app you can explore, just like the building

Whether in an RFP or during a site visit, all proposals promise services. Brochures and 3D renderings all look alike; nothing can be verified.

You’re showcasing an app in production—branded with the building’s or real estate company’s name—with NOVA demonstrating its voice capabilities live. It’s a next-generation platform that brokers are adopting and tenants are comparing.

REVENUE SERVICES

The square meter of usable space is becoming a revenue stream

Building maintenance, food services, and other services: provided within the building but underutilized. The investment in these services is not reflected anywhere in the asset’s operating statement.

NOVA recommends the right service at the right time for each occupant, with one-tap payment. Usage rates and service revenue per square meter are tracked by building in the console.

MANAGEMENT & VALUE CREATION

Your portfolio decisions are based on actual usage

Occupancy, services, incidents: the data exists—building by building—in various systems, often managed by third-party service providers. Capital expenditure decisions are made based on intuition.

Consolidated portfolio dashboard, cross-site comparisons, real-time utilization rates and service usage, and export to your BI tools. A usage history that documents the asset’s service performance.

USE CASES

Whether you have multiple tenants or are actively marketing your space, SaaSOffice adapts to your needs

MULTI-TENANT BUILDING

A single app brings all occupants together

Occupants from several companies, shared common areas, and shared services—but no common communication channel. Each tenant comes up with their own solution, while the landlord remains in the dark about what’s going on in their building.

A single app brings together all occupants of the building. Each tenant retains their own scope and rights, with data kept separate. The real estate company oversees the common areas, services, and occupant relations.

NEW ASSETS OR ASSETS BEING REPOSITIONED

The app will be available for demonstration as soon as it is released

In marketing, the service promise remains theoretical. Brochures and 3D renderings—nothing tangible to set your offering apart from the competition’s.

The building app can be demonstrated as early as the marketing phase and is up and running in 8 weeks. Upon move-in, the first occupants arrive in a building that is already up and running.

OCCUPANT EXPERIENCE

Everything You Need to Know About the Building in One App

A single point of entry for occupants, visitors, and stakeholders, managed by NOVA, either verbally or in writing, with no training required.

Occupant side

Voice-activated space booking and related services
Voice-based incident reporting, multi-intent, tracking until resolution
Visitor check-in via QR code self-check-in, tracked mail and packages with a pickup code
Concierge services, dining, and local shops—pay with a single tap
Sourced answers about building life: access, rules, schedules, events

In return, for the landlord

Every interaction builds the building's brand
Each use contributes to the data that powers the console and the reports

Building-branded occupant app, voice command

Building-branded occupant app, exploring services

YOUR BRAND

Your building has an address. Now it has an app.

LANDLORD APP

In your brand's colors, across your entire portfolio

White label or co-branding: the app reflects your real estate company’s branding. Your tenants enjoy an experience tailored to your brand, not that of a third-party provider. Your brand sets the standard—in RFPs, during property visits, and in brochures.

FÉ

Foncière Étoile Asset Manager · 12 locations

Hello, Camille

Event Tenants' Breakfast · Thursday

Service Meeting Room Booking

Info Secure Delivery · Code 4-8

BUILDING APP

Or those of each building it operates

On an iconic building, the app can have its own brand, name, identity, and tone. The asset speaks for itself, the real estate company remains in control, and each site tells its own story.

L'Alma Commercial building · Paris 16th arrondissement

Hello, Antoine

Event Opening reception in the lobby · Friday at 7:00 pm

Service Business Concierge Services

Community Yoga on the Terrace · 8:00 am

ASSET MANAGER CONSOLE

Your entire portfolio. One console.

A consolidated view of all your properties: occupancy, services used, incidents, and occupant satisfaction. You can compare your sites and assess actual usage.

Consolidated portfolio view, real-time cross-site comparison
Satisfaction and Use of Services by Building and by Tenant
Automated reports, ready for your committees and reporting needs
Strict segmentation of data and permissions; branding by building
NOVA answers your asset manager questions by voice
Export to Your BI Tools

Asset Manager Console, Consolidated Portfolio View

Asset Manager Console, Report Ready to Send

WITH OR WITHOUT NOVA

Why SaaSOffice Isn't Just Another Building Management App

See how NOVA stands out from the passive occupant apps on the market.

WITH NOVA Designed for asset optimization

WITHOUT NOVA Passive occupant apps, static portals

An asset that proves its worth MARKETING

A live app, branded with the building's logo, featuring a live NOVA demo during the visit.

Brochures and service promises—nothing that can be demonstrated during a site visit or in an RFP.

Services that finally pay off SERVICES & RETAIL

NOVA offers the right service at the right time, one-tap payment, and usage and revenue tracking by building.

Services that have been deployed but are underutilized; service ROI is unclear.

Report without hassle INCIDENTS IN COMMON AREAS

In a single sentence, NOVA assesses the situation and directs the case to the appropriate service provider, keeping the occupant informed until the issue is resolved.

Issues reported via email to the property manager; lack of transparency in follow-up; occupant never informed.

A direct line of communication with occupants OCCUPANT RELATIONSHIP

A direct and ongoing line of communication with each occupant, providing sourced answers about building life.

The landlord has no direct line of communication with the end occupant; information is relayed through the tenant.

Making Decisions Based on Reality PORTFOLIO MANAGEMENT

Real-time console, cross-site comparisons, automated reports.

Excel exports by building, manual consolidation, partial view.

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ECOSYSTEM